Description:

Carrying out correct food safety practice and how to work with customers professionally are just some of the learning targets we have for you inside this course. Whether you want to work in a Cinema or a Hospital, this module is crucial for your ongoing development within the Hospitality industry.

We cover three key areas:

– Food Safety

– Good V Bad customer Service behaviour

– Time management, the physical skills required for hospitality roles and strategies for customer communication.

By the end of the training module the learner will be equipped with a better understand of the hospitality industry, the skills required and the type of place they may want to work.

*This course is made to professional standards. If you are 18 or older, your certificate gives you formal CPD hours. If you are 16 or 17, your certificate is a Record of Achievement. This is a special document for your CV to show future employers that you have learned important new skills. By starting this course, you agree that this certificate is a true record of your hard work and is for your own professional use.